NAC
Helicopters
Custom Booking System
A complex operation on the ground requires a highly integrated and equally complex backend system to navigate it.
The Brief
One of the foremost helicopter tour operators in the Cape needed a website and booking system that could handle their needs both from an e-commerce perspective and from an operational standpoint.
They deal with hundreds of customers per day that range from walk-ins to pre-booked tourist groups and online bookings from day to day - not to mention their reps on the street pushing flights for commission.
It is a highly complex operation that needs a highly capable booking, payment and management system to run it. And it needed to look great too in order to stand out from the other tour operators next door.
Passengers can book their flights, tours and experiences from anywhere in the world with all the information needed to secure the exact date, time and requirements.
The NAC Helicopters team have oversight of everything going on through a single, integrated and completely live management system - with the ability to receive payments, contact customers and organise the fleet as needed.
No matter the weather on the day, the size of the booking or where it originated - the entire NAC Helicopters operation is now controlled from a single source online booking platform that allows for complete customisation of any and all elements within the digital ecosystem.
And it looks world-class at the same time.
“In an extremely difficult environment I need to make sure that NAC Helicopters remain one step ahead of the competition and Platinum Seed have helped accomplished that with ease.
With the benefit of hindsight, I would have appointed Kirsten and her team much sooner and I cannot thank them enough for helping NAC Helicopters achieve the results and growth we have experienced.”Gary Wilson,
MD NAC Helicopters