Privacy Policy

Platinum Seed Marketing (Pty) Ltd (“we”, “us”, “our”) operates www.platinumseed.com (the “Site”). This privacy notice discloses our privacy practices and applies solely to information collected by our Site.

1. Introduction

This Privacy Policy describes:

  • What personally identifiable information is collected through this Site, how it is used, and with whom it may be shared;
  • What choices are available to you regarding our use of your data;
  • The security procedures in place to protect the misuse of your information;
  • How you can correct any inaccuracies in the information.

2. Information Collection, Use, and Sharing

We only have access to/collect information that you voluntarily give us via email, contact form or other direct communication. We hold your privacy in high regard and will not lease, sell or otherwise disclose your personal information to unrelated third parties without your consent.

We use the information you provide to:

  • Operate and improve our Site;
  • Connect with you via email, phone or social media;
  • Personalise and continuously improve your experience with us;
  • Provide you with information based on your preferences, interests, business activities and/or location;
  • Send you: technical notices, updates, support and administrative messages, marketing communications;
  • Evaluate additional services, products or offerings that may be of interest to you;
  • Track transactions and performance analytics as required.

3. Cookies

We use “cookies” on this Site. A cookie is a small piece of data stored on your device to help us improve access to our Site and identify repeat visitors. Cookies also enable us to track and target the interests of our users to enhance and personalise the experience on our Site.

While browsing our Site we may collect information about traffic flow and visits to pages on the domain platinumseed.com. This information obtained via cookies will be treated securely.

We may use cookies for the following purposes:

  • User preference storage;
  • A/B testing and performance optimisation;
  • Usage pattern assessment, traffic analysis;
  • Chat functionality;
  • Advertisement performance assessment and conversion tracking;
  • Remarketing and behavioural targeting.

Examples of cookies/third-party tracking we may use:

  • Google Analytics (to understand how you interact with our Site)
  • Facebook / Meta tracking (to enable social sharing and targeted ads)
  • Other platform pixels/tags as relevant to our marketing campaigns (for example LinkedIn, TikTok, Microsoft/Bing)

You can opt out of certain cookies by changing browser settings or via opt-out links provided by those third-party platforms.

4. Choice and Control

While we need to collect certain information to personalise your experience and conduct our services, we wish to give you choices regarding our use of your information:

  • Email Preferences: You may choose not to receive marketing communications by following the “unsubscribe/manage” link at the bottom of any marketing email we send.
  • Cookies & Tracking Devices: On first visit (or after clearing your browser cache), you'll typically see a cookie consent banner. If you wish to decline tracking cookies, you can adjust your browser's privacy and security settings. Some third-party platforms also offer opt-out mechanisms.

5. Security

We take reasonable precautions to protect your information. When you submit sensitive information via the Site, your information is protected both online and offline. Wherever we collect sensitive data, that data is encrypted and securely transmitted to us (e.g., look for “https” in the browser address bar). We restrict access to personally identifiable information to employees, contractors and agents who need to know that information in order to operate, develop or improve our services. All servers and systems where we store personally identifiable information are kept in a secure environment and protected with industry-standard security measures (e.g., two-factor authentication, encryption, access control).

We employ various third-party systems and subprocessors to host, process and store data. When we do so, those subprocessors are required to protect your personal data at a standard consistent with this policy.

6. Links to Other Sites

This Site may contain links to other websites. Please be aware that we are not responsible for the content or privacy practices of those other sites. We encourage you to read the privacy statements of each website that collects personally identifiable information.

7. Personal Information Retention

We will retain your personal information only as long as necessary to fulfil the purposes we collected it for (including for the purposes of satisfying any legal, accounting or reporting requirements). To determine the appropriate retention period, we consider: the amount, nature and sensitivity of the information; the potential risk of harm from unauthorised use or disclosure; the purposes for which we process the information; and whether those purposes can be achieved through other means. Unengaged contacts or contacts that are no longer customers may be regularly removed from our systems.

8. Your Access to and Control Over Information

You may at any time request to opt out of future communications by us. If you wish to update your subscription or contact settings you may do so via the “manage my subscription” link at the bottom of any marketing email we send.

Under the POPI Act (South Africa) you have the right to access your personal information we hold, to request amendment or deletion of it, to object to processing and to request that we restrict processing. You may exercise those rights by contacting us via email info@platinumseed.com. We will honour your request by removing your profile from our services — please note that if you request deletion of all information connected to you, we may not be able to retain your opt-out preference.

If you believe we are not abiding by this Privacy Policy, please contact us immediately at: info@platinumseed.com

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top of this page. We encourage you to review this policy periodically. Your continued use of the Site after those changes will constitute your acknowledgement of the modified policy.

Effective Date: 1 November 2025

Terms & Conditions

Effective Date: 1 November 2025

Welcome to Platinumseed.com. These Terms & Conditions (“Terms”) govern your access to and use of our website at platinumseed.com (the “Site”) and any services offered by us (the “Services”). By using the Site you agree to be bound by these Terms. If you do not agree with these Terms, please do not use the Site or the Services.

1. Definitions

1.1. “We”, “us”, “our” refers to Platinum Seed (and any affiliated entity as may apply).

1.2. “You”, “your” refers to the user, client or visitor of the Site.

1.3. “Services” mean the products, consulting, digital marketing, or other offerings made available via the Site or our business.

1.4. “Content” means any text, graphics, images, video, audio, code or other materials on the Site.

2. Eligibility

We offer our services to adults over the age of eighteen (18), by using the Site or purchasing Services, you confirm you are at least 18 and legally capable of entering into binding contracts.

3. Services

3.1. We make all reasonable efforts to display accurate information regarding our Services (descriptions, pricing, availability) on the Site. When we become aware of any misrepresentation we reserve the right to correct any error.

3.2. We reserve the right to amend pricing, service descriptions, or availability at any time without prior notice.

4. Use of the Site & License

4.1. We grant you a limited, non-exclusive, non-transferable licence to access and use the Site for your personal, non-commercial use, subject to these Terms.

4.2. You may download or print content from the Site for your personal use only, provided you preserve all copyright, trademark and other proprietary notices.

4.3. You may not reproduce, republish, distribute, display, transmit, perform, create derivative works from, or otherwise exploit the Content for commercial use without our prior written consent.

4.4. You may not use any data-mining, robots, scraping tools, or other automated means to access the Site or extract data without our express permission.

5. Hyperlinks & Third-party Sites

5.1. The Site may contain links to third-party websites. These are provided for convenience only. We do not endorse or guarantee the content or practices of any linked site.

5.2. Linking to our Site is permitted only if you link to the home page (not a sub-page) and you do not frame the content, alter it, remove any proprietary notices, or represent that we endorse you or your site.

6. Intellectual Property

6.1. All content on the Site (text, images, logos, trademarks, layouts, code, etc.) is owned by us or we have a licence to use it. Nothing in these Terms gives you any right, title or interest in the Content except as expressly provided.

6.2. If you provide comments, feedback, ideas or suggestions (“Feedback”) via the Site or by any means, you acknowledge that such Feedback is non-confidential and becomes our property permanently. We are free to use, adapt, publish and commercialise the Feedback without obligation, compensation or restriction.

7. Disclaimers

7.1. We strive to ensure accuracy of information on the Site, but we do not warrant that descriptions, images, or other content are accurate, complete, reliable or error-free.

7.2. We provide the Site and Services “as is” and “as available”, without any warranties (express or implied) of merchantability, fitness for a particular purpose, title or non-infringement, to the maximum extent permitted by law.

We do not warrant that the Site will be uninterrupted, secure, free of defects or viruses, or that any defects will be corrected.

8. Limitation of Liability

8.1. To the fullest extent permitted under applicable law, our total liability for all claims arising out of or relating to these Terms, your use of the Site or the Services (whether in contract, tort, negligence or otherwise) is limited to the amount you paid, if any, for the Services in the 12-month period prior to the event giving rise to the claim.

8.2. In no event will we be liable for any indirect, incidental, special, consequential or exemplary damages (including loss of profits, loss of business, loss of data, or business interruption) whether or not we were aware of the possibility of such damages.

9. Indemnity

By accessing our website, you agree to indemnify and hold us harmless from all claims, actions, damages, costs and expenses including legal fees arising from or in connection with your use of our website.

10. Force Majeure

If a Force Majeure event causing delay continues for more than Thirty (30) days, we may terminate this Agreement by giving at least thirty (30) days Notice to you. “Force Majeure” means any act, circumstance or omission over which we could not reasonably have exercised control.

11. Governing Law & Jurisdiction

These Terms are governed by and construed in accordance with the laws of the Republic of South Africa.. You agree that the courts of that jurisdiction will have exclusive jurisdiction over any dispute arising under or in connection with these Terms.

12. Severability

If any provision of these Terms is held to be invalid, illegal or unenforceable in any respect under any applicable law, such provision shall be severed or modified to the minimum extent required to make it valid, and the remaining provisions of these Terms shall remain in full force and effect.

13. Privacy

Your use of the Site is also governed by our Privacy Policy {link to PP}, which is incorporated herein by reference. Please review our Privacy Policy to understand our practices. We endeavour to take reasonable measures to protect your information, but we cannot guarantee the security of information transmitted over the internet.

14. Changes to These Terms

We may revise or update these Terms from time to time at our discretion. When we do, we will publish the updated version with a new “Effective Date”. Your continued use of the Site or the Services after any such change constitutes your acceptance of the new Terms.

15. Contact Us

If you have any questions about these Terms, please contact us at: info@platinumseed.com